Legal

Terms & Conditions

Effective Date: August 17, 2026. These Terms & Conditions govern your access to and use of websites, applications, forms, platforms, communications, products, services, and other offerings operated or provided by connectrader, LLC (“connectrader,” “we,” “us,” or “our”). By accessing or using our services, submitting information to us, requesting information, entering into a transaction with us, or otherwise interacting with connectrader, you agree to these Terms.

You must be at least 18 years old and legally capable of entering into a binding agreement to use services requiring a contractual relationship with connectrader. You represent that information you provide to us is accurate and that you have authority to provide it.

connectrader may provide marketing, advertising, technology, software, consulting, communications, digital services, business services, websites, and other products or services. Specific services may also be governed by proposals, statements of work, order forms, service agreements, or other written agreements. Where those terms conflict with these Terms, the more specific written agreement controls for that service.

connectrader may modify, add, remove, suspend, restrict, or discontinue features, products, services, platforms, communication channels, or offerings from time to time, subject to any applicable written agreement.

To the fullest extent permitted by applicable law, you authorize connectrader to collect, store, organize, analyze, combine, derive information from, process, reproduce, and otherwise use information lawfully obtained by connectrader for its business purposes. These purposes may include providing services, customer support, sales, marketing, advertising, analytics, attribution, lead qualification, CRM activities, personalization, audience creation, business intelligence, product development, testing, automation, artificial intelligence and machine-learning-related processes, security, fraud prevention, quality assurance, statistical analysis, forecasting, training personnel and systems, creating aggregated or de-identified information, building models and classifications, and other lawful purposes reasonably related to connectrader’s operations.

Except where restricted by these Terms, our Privacy Policy, a separate written agreement, or applicable law, connectrader may retain, analyze, combine, transform, classify, derive insights from, and otherwise use information lawfully obtained by connectrader for lawful business purposes. connectrader may develop proprietary analytics, models, audience segments, methodologies, processes, automation systems, artificial intelligence systems, classifications, business intelligence, and other derived materials using such information.

To the extent permitted by law, connectrader retains its rights in analytics, methodologies, statistical results, aggregated information, de-identified information, classifications, models, processes, insights, and other derived materials created by connectrader.

connectrader does not sell its customer, prospect, subscriber, or contact lists to third parties. We do not sell your mobile number, email address, or messaging opt-in information to another person or company so that party can independently market its products or services to you.

connectrader may share information with vendors, contractors, processors, telecommunications companies, messaging providers, email providers, hosting companies, CRM providers, analytics providers, advertising platforms, professional advisers, and other service providers that assist connectrader with its own operations. Information may also be disclosed when necessary to complete a transaction, provide a requested service, comply with law, protect legal rights, prevent fraud, enforce agreements, or complete a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.

Mobile telephone numbers, SMS/MMS opt-in information, and messaging consent will not be sold, rented, or transferred to third parties or affiliates for their independent marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with third parties for their independent marketing or promotional purposes.

If you separately consent to receive SMS or MMS messages from connectrader, you may receive requested information, customer-service communications, appointment reminders, account or service notifications, quotes, proposals, follow-up communications, transactional notices, promotions, marketing messages, special offers, business opportunities, and information about connectrader products or services.

Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is voluntary and is not a condition of purchasing goods or services from connectrader. Where permitted by law and authorized by your consent, messages may be sent using automated technology.

You may opt out of an applicable SMS or MMS messaging program by replying STOP. We may send a final message confirming that your request was processed. Reply HELP for assistance. Wireless carriers are not responsible for delayed or undelivered messages.

Where text messages, calls, prerecorded messages, artificial-voice communications, or other communications require consent, you may revoke your consent through STOP where applicable, through communication methods we make available for that purpose, or through other reasonable methods recognized by applicable law. connectrader will honor legally effective revocation requests as required by applicable law.

If you provide a telephone number to connectrader, we may use that number for communications permitted by applicable law and consistent with any consent you provide. Communications may include responding to inquiries, customer service, sales follow-up, appointment scheduling, account communications, service notifications, transactional calls, and marketing or promotional telephone calls where legally permitted.

Where separately authorized by you and permitted by applicable law, connectrader may use automated dialing technology, artificial or prerecorded voice technology, or similar communications technology. Consent to receive marketing calls using regulated automated technology is not a condition of purchasing goods or services.

If you provide your email address to connectrader, we may use it for communications permitted by applicable law, including requested information, customer service, quotes, proposals, account notifications, transactional messages, newsletters, business information, follow-up communications, advertising, promotions, and marketing offers.

Commercial marketing emails will provide an applicable method to request that future marketing emails be discontinued. You may unsubscribe through the mechanism included in the email or by contacting connectrader. An unsubscribe from promotional email does not prevent connectrader from sending transactional, administrative, security, account, legal, or other communications where those communications may lawfully continue.

connectrader may maintain suppression records following an opt-out or unsubscribe request for the purpose of honoring that request and demonstrating compliance.

connectrader may use cookies, pixels, tags, identifiers, analytics systems, advertising technologies, and similar tools to operate its websites and services, analyze traffic, measure conversions, attribute leads, create advertising audiences, personalize content, conduct marketing or retargeting, detect fraud, and improve its services.

Unless specifically requested through an applicable service, you should not submit medical records, diagnoses, treatment information, reproductive or sexual health information, or other consumer health data through general connectrader forms or ordinary business communications. Where information is subject to specialized privacy laws, including the Washington My Health My Data Act, additional requirements and rights may apply.

Unless otherwise provided in a separate written agreement, websites, software, designs, systems, graphics, text, trademarks, logos, databases, processes, workflows, methodologies, documentation, templates, code, and other materials created or owned by connectrader remain the property of connectrader or its licensors.

Where a written project agreement expressly provides that ownership of a completed website, project, code, content, or other deliverable transfers to a client upon approval, completion, or payment, that project agreement controls. connectrader will not claim ownership contrary to an express written transfer of ownership made in an applicable project agreement.

You may not use connectrader services to violate law, commit fraud, infringe intellectual-property rights, gain unauthorized access to systems, introduce malicious software, interfere with service availability, circumvent security measures, harass or threaten others, impersonate another person or business, unlawfully collect information, transmit unlawful communications, or otherwise create unacceptable legal, security, operational, or reputational risk.

connectrader may suspend, restrict, or terminate access to services for violation of these Terms, nonpayment, unlawful activity, security concerns, abuse, or other material risk to connectrader, its systems, customers, vendors, or others, subject to any applicable written service agreement.

connectrader may integrate with, link to, recommend, or rely upon third-party services. Those third parties operate independently and may maintain separate terms and privacy practices. connectrader is not responsible for third-party services, availability, security, policies, content, or actions except where responsibility cannot legally be excluded.

Unless expressly stated in a separate written agreement, connectrader does not guarantee any particular marketing, advertising, revenue, ranking, traffic, conversion, sales, technological, financial, or business outcome.

To the maximum extent permitted by law, connectrader’s services are provided “as is” and “as available.” connectrader disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, and results except where such warranties cannot legally be disclaimed.

To the maximum extent permitted by law, connectrader and its owners, members, managers, employees, contractors, agents, vendors, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, revenue, business, data, goodwill, or opportunities.

Except where prohibited by law or provided otherwise in a separate written agreement, connectrader’s total aggregate liability arising from or relating to an applicable service or these Terms will not exceed the amount paid to connectrader for the applicable service during the six months immediately preceding the event giving rise to the claim.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless connectrader and its members, managers, employees, contractors, agents, and affiliates from claims, damages, losses, liabilities, judgments, penalties, costs, and reasonable attorneys’ fees arising from your violation of these Terms, unlawful use of our services, information or materials you provide, infringement of another person’s rights, or violation of applicable law.

connectrader may update these Terms from time to time. Updated Terms will be posted with a revised effective or last-updated date. Where required by law, additional notice of material changes will be provided. Continued use of the services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Unless another written agreement provides otherwise or applicable law requires a different forum, disputes relating to these Terms will be brought in a court of competent jurisdiction in Washington State.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable or severed if modification is not possible. The remaining provisions will remain in effect.

A failure by connectrader to enforce any provision of these Terms does not waive connectrader’s right to enforce that provision or any other provision in the future.

You may not assign your rights or obligations under these Terms without connectrader’s prior written consent. connectrader may assign or transfer these Terms in connection with a merger, acquisition, financing, restructuring, sale of assets, change in control, transfer of a business line, or similar transaction.

These Terms, together with any applicable Privacy Policy, service agreement, proposal, statement of work, order form, communication consent, or other agreement incorporated by reference, constitute the applicable agreement between you and connectrader concerning the subject matter addressed by them.

Electronic acceptance of these Terms, including through a website, checkbox, account registration, electronic signature, or similar electronic process, has the same legal effect as handwritten acceptance where permitted by law.

Questions regarding these Terms, communication preferences, SMS assistance, opt-out requests, privacy matters, or connectrader services may be directed to support@connectrader.com or 253-400-5949. For text-message assistance, reply HELP. To discontinue an applicable SMS messaging program, reply STOP.